Return Policy
Ready-made items (in stock):
Ready-made items that are in stock may be returned or exchanged within 14 days of purchase, subject to the following conditions:
- The item has not been worn and shows no signs of use.
- The item retains its original condition, with all tags and packaging intact.
- Returns are made at the customer's own expense.
Custom orders (made to order):
We create pieces fully tailored to your measurements, therefore:
- The customer is responsible for providing accurate measurements and specifications.
- Each piece is made according to the agreed parameters, including size, color, and design.
- Custom-made items are not eligible for return or exchange.
- If needed, the customer may clarify details or request adjustments during the approval process before production begins.
Our goal is to create a piece that is perfect for you!